Order Verification : Your Security is Top Priority
We're serious about your security, which is why we take extra steps to verify that an order placed in your name is not fraudulent.
In addition to standard ecommerce security measures, we require phone confirmation on orders where the billing and shipping addresses are different.
If you place an order where this is the case, one of our Customer Service Representatives will call you to verify both the shipping and billing information. We only verify these orders through direct phone contact with the cardholder. If we are not able to connect with the cardholder within three business days, the order is cancelled.
We reserve the right to cancel any order placed on Earthbrands.com.